We offer a 30-day money back guarantee if you are unsatisfied with our products for any reason. Returns are only valid up to 30 days from the original purchase date and with proof of purchase.
We ask that you try our products for at least 2 weeks for the best results and if you have any problems to contact us so we can rectify the issue.
If you are not satisfied after using our products, you can return the product to our warehouse within 30 days for a full refund.
Return shipping must be paid by the customer to our warehouse located in Tonawanda, NY and will not be reimbursed by AuraGlow. We recommend shipping via USPS for the cheapest rate.
Once the return is received at our warehouse, a refund will be processed to your method of payment within 15 days for the original order amount (shipping costs are covered by the customer).
To initiate a return, please contact us